SEC//NODE
HARARE · ZW
// PLATFORM
BUILT IN-HOUSE
An operational platform tailored to the realities of cash handling in Zimbabwe — multi-currency, multi-bank and mobile-network-dependent.
OUR TECHNOLOGY
PLATFORM
Wellock has built its operational platform in-house rather than relying on off-the-shelf CIT software. The result is a stack tailored to the realities of cash handling in Zimbabwe — multi-currency, multi-bank, mobile-network-dependent — that evolves as fast as our clients' needs do.
CONTROL ROOM · LIVE
CIT OPERATIONS PLATFORM — MODULE MANIFEST
01
Trips & Bookings
End-to-end trip lifecycle management including scheduling, route allocation, vehicle and crew assignment, and live trip status tracking.
02
Drivers & Crews
Driver and gunner registry with credential tracking, accreditation status, training records and operational availability.
03
Vehicles & Fleet
Vehicle registry with compliance, service status, GPS linkage and assignment history.
04
Clients & Sub-Locations
Master client records with ability to manage multiple sub-locations under a single client account.
05
OTP & Handover Control
Structured OTP issuance and validation as the formal handover gate between client and CIT crew.
06
Bag & Satchel Scanning
Electronic satchel tracking and bag-level scanning to maintain chain-of-custody from pickup to vault.
07
Proofs & Documents
Centralised storage for collection proofs, signed deposit confirmations and supporting documentation.
08
Compliance Flags
Structured compliance flagging across 20+ categories with severity levels and auto-generation from operational data signals.
09
Reconciliation
Per-trip and per-day reconciliation between system records, physical cash counted at the vault, and bank-side postings.
10
Role-Based Access Control
Granular permissions across Admin, Controller, Driver and Client roles, with full audit logging of system actions.
SUPPORTING SYSTEMS
CIT Admin Console
Internal administration platform for back-office control, escalation management, audit logging and system configuration.
Driver Application
Field application for CIT crews to receive trips, capture pickups, scan bags, manage OTPs and confirm handovers — offline tolerant.
Resolution Desk (CRM)
Internal CRM and ticketing system for client queries, corrections and escalations with PDF notices and WhatsApp notifications.
Wellock Mobile App
iOS and Android branded experience delivering the platform's core functions on native mobile for staff and clients.