QUESTIONS, ANSWERED
Common questions about how Wellock secures, moves and processes cash. Can't find what you need? Our team is one message away.
Wellock provides secure cash collection and transportation nationally across Zimbabwe, coordinated from a central control room with GPS-monitored, geo-fenced routes.
At the point of collection, a one-time PIN (OTP) confirms the handover between your team and our CIT crew. That confirmation triggers a near-immediate deposit posting to your pre-linked bank account, with an automatic receipt and full audit trail for every transaction.
We serve banks, retail chains, supermarkets, fuel stations, mining companies, wholesalers, hospitality, restaurants and corporate organisations — any cash-intensive business, from a single branch to national multi-site operations.
Every trip combines armed response coordination, secure cash-handling procedures, OTP-based handover validation, electronic satchel scanning and continuous GPS tracking with route-deviation and panic alerts monitored live by our control room.
Yes. The Client Portal gives you 24/7 live trip tracking, booking management, instant deposit visibility, statements and multi-branch oversight, with SMS and WhatsApp notifications for key events.
Our platform supports multi-bank connectivity with API-level integration for real-time deposit posting, balance confirmation, statement retrieval and automated reconciliation, including multi-currency support.
Security and compliance sit at the centre of every operation. We maintain a 100% digital audit trail, structured compliance flagging across 20+ categories, role-based access controls and automated compliance reporting.
Get in touch through our contact page with your business type and requirements. Our team typically responds within 24 hours to design a secure, tailored cash management solution for you.
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